Returns and Refunds

At Godwins Mnstry, we strive to provide our customers with high-quality products and a satisfying shopping experience. If you are not completely satisfied with your purchase, we're here to help. Please read our Returns and Refunds Policy carefully.

1. Return Eligibility

You may return items within [30] days of receiving your order for a full refund or exchange, provided that:

  • The item is unused, in its original condition, and includes all tags and packaging.
  • The item was not marked as final sale at the time of purchase.
  • You provide proof of purchase (order number or receipt).

Non-Returnable Items: Certain items may be non-returnable, including but not limited to:

  • Customized or personalized products
  • Sale items or gift cards

2. Initiating a Return

To initiate a return, please follow these steps:

  1. Contact Us: Email us at godwinsmnstry@gmail.com with your order number and a brief description of the issue.
  2. Receive Instructions: We will provide you with a return authorization and instructions on how to return your item.
  3. Package Your Return: Ensure the item is securely packaged to prevent damage during return shipping. You are responsible for return shipping costs unless the item is defective or incorrect.

3. Refund Process

Once we receive and inspect your returned item, we will notify you via email about the status of your refund.

  • Refunds: If your return is approved, we will initiate a refund to your original payment method. Please allow [Insert Number of Days] for the refund to process.
  • Exchanges: If you prefer to exchange an item, we will process the exchange once we receive the returned item.

4. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within [Insert Number of Days] days of receipt. We may request photos to assess the damage. Upon approval, we will arrange for a replacement or a full refund at no additional cost to you.

5. Late or Missing Refunds

If you haven’t received your refund within the expected time frame:

  1. Check your bank account again.
  2. Contact your credit card company; it may take some time before your refund is officially posted.
  3. If you’ve done all of this and still have not received your refund, please contact us at godwinsmnstry@gmail.com.

6. Changes to This Policy

ShopGodWins reserves the right to modify this Returns and Refunds Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.

Contact Us

If you have any questions or concerns about our Returns and Refunds Policy, please reach out to us at:

Email: godwinsmnstry@gmail.com